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Happy New Year!

2012 is the year the world ends, right?  Or was that last year? 

Well, regardless, we're planning on a great year at Masters Touch.  In 2011 we added lots of impressive talent to our team, and that bodes well for 2012.  We already have a large back log of work for winter and spring, so if you are planning any projects it would be wise to call us now.  Our design and production staff are ready to serve you.

Meanwhile, we will continue to sharpen our saw.  There's always room for improvement, and during the holiday break and into the first quarter, we'll be focused on a complete review of all our systems of production with an eye on finding any and all ways we can better serve our customers.  One way we can do that is to continue to listen to the excellent feedback we get, whether good or bad.  Sometimes, it's not easy to hear that we didn't deliver exactly what we promised, but it's imporant to use those situations as learning opportunities.  We'll also look inward and look hard to find any and all areas where we can do a better job.

Here's to a safe and happy 2012 for everybody (at least until the world ends!)

Doug Masters
Chief cook and bottle washer

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Happy New Year Everyone!

It's hard to believe that 2011 is here already.  It's also a bit of a relief that 2010 is over.  It wasn't a bad year, there's always plenty of good in every situation, but doesn't it feel nice to shake off the past and start fresh? 

And as fun as the holidays can be the grind of the season sometimes seems like more work than it's worth.  So now it's time to wipe the slate clean and start anew!

I've spoken with many local contactors and builders and almost all of them feel that this is going to be a great year.  While 2010 was better than 2009, this year looks to be even better as the economy stablizes and the banks finally loosen up their purse strings a bit. 

I feel the same way, as we are enjoying our busiest winter in many years and the phone is ringing off the hook with people ready to schedule spring projects.

Be sure to call soon if you have any work planned for this year so you can reserve a place in our schedule. 

We're very thankful to all of our customers for your continuing support, and we're looking forward to serving you again and for many years to come.

Here's to a great year!

Doug

Tags: Masters Touch | 2011 | Contractors | Customer Support | Spring Projects

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